Effective Date: 01/05/2026

 

Overview

At ChocoResinArts, we value your trust and are committed to protecting your personal information with the highest level of care. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services. As a brand focused on handmade personalized gifts and custom resin gifts in India, we understand that many orders involve emotional and personal details, and we treat this responsibility with seriousness and respect.

By using our website, you agree to the terms outlined in this privacy policy handmade business India, and you consent to the collection and use of your information as described below.

 

Who We Are

ChocoResinArts is an India-based handmade brand offering resin art creations, memory preservation services, handmade chocolates, candles, and customized gifting solutions. We operate as a data controller, meaning we determine how and why your personal data is collected and processed. Our processes are aligned with applicable Indian data protection practices and standard eCommerce security measures.

 

Information We Collect

When you interact with our website or place an order, we collect personal information necessary to provide our services effectively. This includes your name, phone number, email address, billing and shipping address, and order-related details. In addition to this, since we deal with personalized gifts website privacy policy requirements, we may also collect customization inputs such as names, messages, photos, event details, and preferences that are essential for creating your product.

This data is collected only when you voluntarily provide it while placing an order, contacting us, or interacting with our platform.

 

Order & Customization Data

For custom resin art and preservation services, customers often provide highly personal and emotional content such as photographs, names, dates, and materials like flowers or keepsakes. This information is used strictly for the purpose of creating your customized product.

As part of our commitment to data protection custom resin gifts India, we ensure that such data is handled with confidentiality and sensitivity. Your personal content is never reused, shared, or distributed beyond what is required to complete your order.

 

Automatically Collected Data

When you browse our website, certain technical information is collected automatically. This may include your IP address, browser type, device details, pages visited, and time spent on the website. This information helps us improve website performance, enhance user experience, and ensure security against fraudulent or unauthorized activities.

 

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience. Cookies help us remember your preferences, understand user behavior, and optimize website performance. This is a standard practice followed in customer data privacy eCommerce India.

You have the option to disable cookies through your browser settings, although some features of the website may not function properly as a result.

 

How We Use Your Information

The information we collect is used to provide a smooth and personalized experience. This includes processing your orders, creating customized products, communicating order updates, providing customer support, and improving our services.

Your data also helps us prevent fraudulent transactions and maintain the security of our platform. We do not use your information for any unrelated or unauthorized purpose.

 

Data Sharing

We respect your privacy and do not sell, rent, or trade your personal data under any circumstances. However, to operate efficiently, we may share limited information with trusted third-party service providers such as payment gateways, delivery partners, hosting services, and analytics tools.

These partners are required to handle your data securely and use it only for the intended purpose. This approach ensures compliance with resin art website data policy India standards while maintaining operational efficiency.

 

Data Retention

We retain your personal data only for as long as necessary to fulfill business, legal, and operational requirements. Order and transaction data may be stored for accounting and compliance purposes, while customer information may be retained for support and communication.

Once the data is no longer required, we take appropriate steps to securely delete or anonymize it.

 

Customer Rights

As a user, you have full control over your personal data. You have the right to access your information, request corrections if any data is inaccurate, request deletion of your data, and opt out of marketing communications at any time.

We are committed to responding to such requests within a reasonable timeframe in accordance with applicable data practices in India.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or alteration. This includes secure servers, encryption practices, and restricted access systems.

While we strive to ensure maximum security, it is important to understand that no online system can guarantee absolute protection.

 

Third-Party Services

Our website may use third-party tools and services for payments, analytics, logistics, and other operational functions. These third-party providers operate under their own privacy policies, and we encourage users to review them separately.

We ensure that only necessary data is shared with such services and only for legitimate business purposes.

 

Special Note for Custom & Preservation Orders

ChocoResinArts specializes in memory preservation products where customers provide highly personal and sentimental content. This may include photos, names, event details, or physical materials like flowers and keepsakes.

We treat this data with the highest level of confidentiality and care. All such information is used strictly for order fulfillment and is never reused, publicly displayed, or shared without consent. We understand the emotional value attached to these items and ensure they are handled responsibly throughout the process.

 

Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal data from minors without appropriate consent.

 

Changes to This Policy

ChocoResinArts reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services or legal requirements. Any updates will be posted on this page along with the revised effective date.

Continued use of our website after such updates indicates your acceptance of the revised policy.

 

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us through our official support channels.

Email: support@chocoresinarts.com
Brand: ChocoResinArts
Support: Available via website contact form

 

Our Commitment

At ChocoResinArts, your trust means everything to us. We understand that many of the details you share with us are deeply personal and connected to meaningful life moments. That is why we are committed not only to creating beautiful handmade products but also to protecting your data with transparency, respect, and responsibility.